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About your BCBS coverage and Methodist Le Bonheur Healthcare

Effective Jan. 1, 2023, a term agreement between BlueCross BlueShield of Tennessee and Methodist Le Bonheur Healthcare expired. Because you are a BlueCross BlueShield of Tennessee member or because you access care through the BCBS-TN network, any care you and your family seek at the hospital system is considered “out-of-network” and you could face hefty out-of-pocket payments. 

For members in Network P, the following facilities and affiliated providers are now considered out-of-network:

  • Methodist University Hospital
  • Methodist Healthcare – Germantown
  • Methodist Healthcare – North Hospital
  • Methodist Healthcare – Olive Branch Hospital
  • Methodist Healthcare – South Hospital
  • Methodist Blood and Marrow Transplant Center
  • Methodist Comprehensive Breast Center – Germantown and Midtown locations
  • Methodist Le Bonheur Children’s Hospital
  • Methodist Le Bonheur Germantown
  • Methodist Le Bonheur Germantown Surgery Center
  • Wolf River Surgery Center (effective Oct. 23, 2023)

For members in Network S, the following facilities have been removed from your coverage:

  • Methodist Le Bonheur Children’s Hospital
  • Methodist Le Bonheur Germantown
  • Methodist Alliance Home Care Services
  • Methodist Alliance Home Medical Equipment
  • Methodist Healthcare Minor Medical Center (Cordova, Hacks Cross, Midtown Memphis, Olive Branch)
  • Methodist Le Bonheur Germantown Surgery Center
  • Wolf River Surgery Center (effective Oct. 23, 2023)
  • Methodist Alliance Hospice (effective Oct. 31, 2023)

Remember that if you have a true emergency, please go to the closest emergency room, including those at Methodist Le Bonheur Healthcare facilities. Also, please note that this change does not impact providers who are part of Methodist Le Bonheur-affiliated physician groups, only the facilities. 

We realize that Methodist Le Bonheur Healthcare may be your top choice for many health care services in your community, and this agreement expiration could limit your access to care at a critical time. BCBS-TN members will continue to have access to the full range of quality care from other Memphis-area providers, including Baptist Memorial Health Care system, St. Francis Hospital and Regional One Health. Please call the number on the back of your Member ID or visit bcbst.com for help finding alternative care options.

Check out BlueCross BlueShield’s FAQ page for additional information. CanopyNation will continue to provide additional updates as we gain more information. Please don’t hesitate to reach out to your primary point of contact on our team with any questions or concerns.